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A
software package has been developed allowing the citizens a user-friendly
access to the Municipal Corporation. |
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Public
can file their grievances and know the status by logging onto
the website. |
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In
addition to this, an integrated system has been designated to
accept the grievance by any mode viz., Internet, Call Centre,
Citizen Service Centre, Commissioner's Office and the officers
can redress these grievances through their respective logins. |
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Several
MIS reports have been developed in order to ensure proper and
timely redressal of the grievances. |
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GHMC
has tied up with a private agency and is providing call center
services to clear civic problems on dialing 155304/040-23221978 |
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The
status of the complaint can also be verified online on the website. |
Login Here
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